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Privacy Policy

Last updated: 16 May 2023 9:37 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.wpxpress.com.au Website (the “Website”) operated by Xpress Web Services, a(n) Trust formed in Australia, with an Australian Business Number of 93278050255 (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Specific piece of information
Name
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Postal / Shipping address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Billing address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Phone number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
IP address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Email address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Device identifier
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.

Is your personal information safe?

YES! 
We do not share or sell your personal information with any third parties.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Destroying the personal information that we no longer need;
  • Performing regular risk assessments;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website..

Analytics Programs

WP Xpress shall not be liable for any damages of any kind, including direct, indirect, incidental, special, or consequential damages, arising out of or in connection with the Services.

Information Retention

The Agreement shall commence on the Effective Date and shall continue in effect until terminated by either party upon 30 days’ written notice to the other party. WP Xpress may terminate the Agreement immediately if the Client fails to pay any fees due or if the Client breaches any other material term of the Agreement.

Direct marketing

This Agreement shall be governed by and construed in accordance with the applicable laws of State. Any disputes arising out of or in connection with this Agreement shall be resolved exclusively in the applicable state and federal courts.

Your Rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Applies To
Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
Applies To
Residents of Nevada only
Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only
Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only
Applies To
Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
Applies To
Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only
Applies To
Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
Applies To
Residents of Australia only
Applies To
Residents of Australia and the European Union and/or the European Economic Area only

Exercising Your Rights

You may exercise the rights specified above by submitting a consumer request to:

Darren
Business Owner
[email protected]
+618 9468 8967
PO Box 117, Madeley Western Australia
Australia
https://www.wpxpress.com.au

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Postal / Shipping address;
  • Billing address;
  • Phone number;
  • Email address;
  • Device identifier.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Darren
Business Owner
[email protected]
+618 468 8967
PO Box 117, Madeley Western Australia

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Darren
Business Owner
+618 468 8967
[email protected]

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. 

Location of data processing

All data processing activities undertaken by us take place in Australia..

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to Australia. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].